Straight answers about coins and cash-outs.

Yes. You never pay to join or to cash out. Advertisers pay partner networks for new players and customers, the networks pay us for each task you complete, and we share that with you in coins.

1,000 coins = $1.00. Every task shows its reward in coins before you start, so you always know what you will get.

Anyone with an email address who is old enough to use the offers they complete in their country. It is one account per person, and you confirm your email before your first cash-out.

What you can earn depends on where you are. Partners target their offers and surveys by country and device, so the walls show what is open to you. The Cash out page lists the gift cards for your country, and many brands work worldwide.

No. It is one account per person and per household device. We look for accounts that share a device or payout details, and cash-outs from duplicate accounts are held or declined. Accounts that break this rule can be closed.

Yes. Sign up with any email, then connect your old account from your Wallet. We send a link to your old email address to confirm it is yours, and your old balance comes across as pending coins after a quick review.

Open Earn, pick an offer wall or survey router, and complete a task: answer a survey, reach a level in a game, try an app or start a free trial. When the partner confirms it, the coins land in your balance.

Partners set the rewards and choose who sees each offer by country, device and profile. Two people can see different tasks, or different rewards for the same task.

No. Turn it off before you open an offer wall. Partners check where you really are, and tasks done through a VPN, proxy or emulator are usually rejected or reversed. Accounts that use them can be closed and their coins removed.

Claim it once a day on Rewards to move along a 7-day streak. Right now it pays 10 coins on day 1, rising to 60 coins on day 7. Miss a day and the streak starts again at day 1. It unlocks once your email is confirmed and you have completed an offer in the last 7 days.

Share your invite link from Rewards. You get 5% of every coin your friends earn from offers, for as long as they use GaintPlay. We pay it, so nothing is taken from your friends. If their reward is pending or reversed, so is your share.

Bigger rewards wait so the partner can confirm the task was done properly. Right now, rewards of 2,000 coins or more wait 7 days, from 4,000 coins 15 days, and from 15,000 coins 30 days. Some partners use their own schedule. Smaller rewards are available straight away.

Your Wallet shows the release date for every pending reward. On that date the coins move to your available balance on their own; you do not need to do anything.

Partners credit coins after they confirm, which usually takes minutes but can take longer. If it has been more than a day, contact the offer wall’s support from inside the wall, with a screenshot of what you did. If that does not solve it, ask us in Help.

The partner reversed the task. That happens when the advertiser decides it did not qualify, for example after a refund, a repeat install, a VPN or a failed check. Reversals show in your Wallet history.

Yes, if a partner reverses coins you have already spent. Cash-outs pause until new earnings bring your balance back above zero.

Gift cards start at $1 (1,000 coins). Right now your first cash-out unlocks once you have 2,500 coins ($2.50) available. After that there is no minimum: cash out any card you can afford.

Every cash-out is reviewed first. Most are approved in minutes, and we email you as soon as your card is ready. Bigger amounts can take longer because a person checks them too.

The code appears in your account under Your cash-outs, and we email you when it is ready. Top-ups and account payouts go straight to the account you entered.

To stop fraud. When fake or stolen accounts cash out, advertisers claw the money back from the networks and from us. Automated checks, including AI, review each request, and you can ask for a person to look at any decision.

The coins go back to your balance, unless the earnings were fraudulent. If an order fails on the gift card provider’s side, the coins come back too.

No. Your coins never expire, so cash out today or save up for a bigger card.

Hundreds of brands across shopping, games, food and streaming. The list depends on your country, and every card shows its price in coins before you confirm.

Email support@gaintplay.com from the address on your account and ask us to delete it. We can send you a copy of your data first. Transaction records are kept for as long as the law requires.

We use your email, the tasks you complete and technical data such as your IP address and device to run your account, pay rewards and prevent fraud. Partners get an anonymous ID, never your email.

Once you are signed in, open Help to start a conversation; anything about money or your account goes to a person. You can also email support@gaintplay.com.